Making clinical research crystal clear
Our deep understanding of the complexity of public health communication
Our extensive experience in health literacy and numeracy principles
Artificial intelligence, sensitively applied for efficiently creating easy-to-understand, accurate, and consistent outputs
Social listening to understand how patients and public discuss health topics
Engaging with patient partners to better understand disease areas
Completed hundreds of plain language communication materials
Delivered both content and graphic design support
Implemented plain language processes for study sponsors
Trained clinical study teams on plain language concepts and processes
Published articles on key developments in the plain language domain
Contributed to the development of industry standards
- Plain language writing services, including but not limited to following documents
Informed consent documents (ICDs)
Trial consent element documents (TCEDs)
Plain language protocol synopses
Plain language summaries (PLSs) for clinical trial results
Plain language summaries of publications
Patient information leaflets
Patient recruitment material
- Health literacy review of existing plain language material
- Review of material by a patient representative panel (patient panel review) or public representatives (non-scientific panel review)
- Facilitation of training for study teams on plain language concepts and processes
- Graphic design support for plain language material (infographic, template designing, comic and video formats)
- Advisory services, including understanding the implications of regulations and developing process documents, e.g., SOPs, templates, glossaries, lexicons, training materials
- Translation and dissemination services
