Making clinical research crystal clear

Administrative services

At Krystelis, we deliver high-quality services cost-effectively. Our proven and flexible operating model is well-suited for the delivery of administrative tasks that are often inefficiently delivered by your scarce and expensive internal resources. Many of your administrative activities could be delivered more effectively by us. Areas of opportunity include, but are not limited to:
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Systems data entry and administration, for example:

  • Clinical Trial Information System (CTIS)
  • Clinical Trial Management System (CTMS)
  • Learning Management System (LMS)

Mailbox monitoring, triage, and workflow management

  • Investigator-Initiated Study Management and e-Requests Management
  • Query Handling from Investigators, Health Care Providers (HCP), or Patients

User acceptance testing (UAT)

  • Work with your system owners to develop UAT scripts
  • Execute UAT scripts

Benefits of outsourcing administrative services to Krystelis

Expensive internal resources can focus on more strategic activities

Access to a scalable and flexible solution to meet variable workload demands

Highly collaborative and transparent delivery model

Quality checks are built into every process step

Our ability to accelerate timelines for urgent deliverables

Our continuous improvement approach increases the value of the service over time

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